Titus de Bruijn, 17 years in IT Support. I build the tools that stop the same problems coming back.
Titus
Seven projectsSome for work, some for friends, some for fun.
- Pulse
One search box for IT Support
In development at Adyen
- Service Desk Kiosk
A help desk ticket in three taps
In use at Adyen
- Onboarding Portal
A full portal for laptop setup
In use at Adyen
- Onboarding Guide
Setup steps on your own phone
In use at Adyen
- NATO Reader
Passwords, read out without errors
In use at Adyen
- LeadForge
Finds businesses that need a site
Built for a friend
- Watchy
Build a real watch movement
A game, just for fun
Fix it once, for everyone
At the Genius Bar I had a few minutes to find what was wrong and keep the customer on my side. In IT teams the same questions came back every day. So now I fix the question, not the ticket.
Off the clock
- Rides
I was born in Amsterdam and have been an Apple fan since I was twelve. I started as a school intern at iCentre, an Apple reseller in Amstelveen, and stayed nine years: first in sales, then running the technical department.
Outside work I ride motorcycles. My dad has ridden all his life and has had all kinds of bikes; I ride a Honda X-ADV, and we often head out together. I also love watchmaking: hundreds of tiny parts that only work because each one is exactly right. I once thought about training as a watchmaker; Watchy is what came of that.
| System Administrator | Adyen | Amsterdam | 2025–now |
|---|---|---|---|
| Application Engineer | KPMG | Amstelveen | 2024–2025 |
| IT Support Technician | Booking.com | Amsterdam | 2022–2024 |
| Technical Expert, Genius Bar | Apple | Amsterdam | 2020–2022 |
| Technical Specialist, Genius Bar | Apple | Amsterdam | 2017–2020 |
| Sales, then head of the technical department | iCentre | Amstelveen | 2009–2017 |
| ITIL v4 Foundation | PeopleCert | 2023 | |
|---|---|---|---|
| Jamf Pro Associate | Jamf | 2023 | |
| Apple Certified Support Professional | Apple | 2016 | |
| Apple Certified iOS Technician | Apple | 2020 | |
| Web Engineer, Media Design | College of MultiMedia | 2011 |